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To check your subscription details, please log into your account. Here you will be able to find your sign up date, the subscription period and when your next installment is due. Please note by default all subscriptions work on a recurring basis and you will automatically be billed upon the next installment unless you have formally cancelled before the next payment period. If you haven’t signed up yet, we appreciate your interest! We select premium content you will access for free to get a taste of what is available with a subscription. To subscribe to IMPACT Plus, there is a $7.99 USD monthly subscription fee that unlocks thousands of hours of wrestling content and live monthly specials.
IMPACT Plus is a streaming service that allows our customers to watch video online. You can enjoy viewing your content on the following devices: Mac, PC, Android, Android, iOS, Apple TV, Roku, Chromecast and Amazon Fire TV. Contents are geographically restricted, and cannot be streamed in sub-Saharan Africa due to existing partnership with regional broadcasters.
In some regions, episodes of IMPACT! will be available for viewing immediately, and in others it will be available later. In the United States and Canada, episodes of IMPACT! will be available for viewing on the Tuesday following broadcast. In Brazil and Mexico, episodes of IMPACT! will be available 10 days after original broadcast.
For the best viewing experience, we recommend using Google Chrome, Mozilla Firefox or Brave to view on Desktop and Mobile devices. Please note that if you are using Internet Explorer, Edge is recommended since IE is being phased out of the marketplace.
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view HD, you will need to have higher download speeds. As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. Control your internet connection; try reloading the page a few times or see if you can access the video from another browser and/or device. You may also try to clear your browser’s cache and cookies. If the issue continues please don’t hesitate to contact our friendly support team by emailing firstname.lastname@example.org.
By default, all subscriptions are renewed automatically. However, sometimes you may notice your subscription plan wasn’t renewed automatically. In such case you’ll receive an automated email notification and 48 hours to act upon this feedback. There are two main reasons for a failed renewal:
1.Your bank doesn’t accept the transaction due to its own policies. Please contact your bank directly to obtain more information. 2.Your credit card has expired or had insufficient funds. You can update your credit card details in your account. Simply click on the link we send you in the automated notification email and update your credit card info.
** After 48 hours without action from your side, the auto-renewal won’t be possible anymore and your subscription will be automatically cancelled. You will need to subscribe again to start a new subscription cycle.
If you wish to cancel your account, you can do it anytime by visiting your Account. Don’t worry! You will continue to enjoy content access through the purchased period. Please keep your cancellation receipt for your records. Please note that if you do not cancel your subscription before the next installment is due, you will be charged for the entirety of that period.
Congratulations on receiving a promo code! Please follow below steps to redeem your discount:
1. Please go to impactwrestling.com. 2. Click the “Login” button. 3. Create an account or sign into your existing one. 4. Once registered, you can redeem your coupon code at checkout. Click on activate to enable your discount. 5. Complete your purchase. Please note that your coupon may be restricted to specific offers, so double check that you are applying it to the correct plan option. Also, coupons cannot be used on existing subscriptions.
Please note that all subscriptions auto-renew unless cancelled prior the next payment is due. We don’t process pro-rated refund so if you cancel within the subscription period, you’ll still have access until the date you paid for.
If you subscribed through your device (Apple App Store, Google Play, Roku Channel Store) and would like to request a refund, please contact their support directly.
Please contact your internet provider to see if they have put in a shield on your broadband automatically to limit the content that is seen during the day. Some internet providers automatically set content viewing that is suitable for up to age 13 during the day. You can ask them to change it to 18 and over.
Please follow these steps to reset the password of your account.
Open IMPACT website: https://impactwrestling.com/
Click on the “Login/Sign Up” button which is at the top right corner.
Click on the “Don’t remember your password?” link.
Now enter an appropriate email address for which you want to reset the password.
Check your inbox and spam folder as there should be an email from IMPACT with reset password instructions. If you are an Apple user and have not received the email, please disable “Hide My Email” in your Apple account settings.
Note: If you have signed up through Google Or Facebook you don’t need to reset the password of your account. You can log in using one of those accounts.
Live PPVs (Hard To Kill, Rebellion, Slammiversary and Bound For Glory) are currently NOT included with an IMPACT Plus subscription. PPV events are available to IMPACT Plus subscribers 30 days after the live broadcast.
IMPACT Plus and YouTube for IMPACT Ultimate Insiders 30 days after they air on pay-per-view.
Ads are applied on a content level. This means that you will see ads if you are watching free content, like those found in “Watch Now For Free”, regardless if you are a subscriber or not. Ads will not appear on premium content that is only available to subscribers, such as those found in “Exclusive Events”. Thank you for your understanding.
If you are experiencing an issue accessing the IMPACT Plus app, please ensure it is updated to the latest version.
If that does not resolve the issue, please contact support below: